easykare Legal
SMS Messaging Policy
Last updated: May 18, 2026 · Effective date: May 18, 2026
This page describes how easykare sends transactional SMS messages on behalf of participating practitioners, how recipients provide and withdraw consent, and what records are kept. It is publicly accessible so messaging providers and carriers can review our consent and compliance practices.
1. Program description
easykare is a brand of Snapsolv LLC. easykare supports transactional practice communications, including appointment confirmations, reminders, rescheduling updates, intake reminders, invoices, payment receipts, and other service-related notices connected to a practitioner-client relationship.
easykare SMS is not intended for bulk unsolicited marketing campaigns. Practitioners who use the platform are responsible for ensuring that the messages they send are permitted by law and consistent with the consent they obtained.
2. How consent is collected
SMS is sent only after the recipient has provided explicit consent. Consent may be collected when a client shares a mobile number during online booking, when a practitioner creates or updates a client record, or during intake and check-in flows.
A complete public SMS/Text Messaging Opt-In Example, including a sample booking form with the SMS consent checkbox unchecked by default, is available at easykare.com/sms-opt-in.
- Consent is collected through an explicit, unchecked opt-in checkbox or another clear affirmative action.
- Consent is not a condition of purchase or treatment.
- Clients who do not opt in can still receive email communications when available.
- Practitioners can update communication preferences if a client changes their choice.
3. Consent language
The disclosure shown to recipients at the point of consent:
I agree to receive SMS/text messages from easyKare and the selected practitioner about appointment confirmations, appointment reminders, scheduling updates, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not required to book an appointment.
4. Record of consent
easykare stores the following for each consent event. SMS delivery is suppressed when a client has not opted in or has opted out.
- Timestamp of consent collection
- Collection source, such as booking page or intake flow
- Disclosure text version shown to the client
- Web request metadata when collected online
5. Supported message types
- Appointment confirmations and reminders
- Reschedule or cancellation notices
- Intake or preparation reminders
- Invoices, payment reminders, and payment receipts
- Other transactional updates directly related to a practitioner-client relationship
6. Message frequency
Message frequency varies based on booking activity, upcoming appointments, payment activity, and communication settings selected by the practitioner or recipient.
7. Fees
Message and data rates may apply according to the recipient's mobile carrier plan.
8. Opt-out
- Reply STOP to cancel SMS messages.
- Opt-out requests are applied promptly to future easykare-powered SMS for that messaging program.
- Recipients may also ask the practitioner to update messaging preferences where available.
9. Help
- Reply HELP for help.
- Email [email protected] for support.
- Recipients may also contact the practitioner who sent the message.
10. Mobile privacy
Mobile numbers, SMS opt-in data, and consent records are not shared with third parties or affiliates for their own marketing or promotional purposes. They are used only to support the requested messaging program, maintain compliance records, and deliver or suppress messages as required.
Text messaging originator opt-in data and consent will not be shared with any third parties.
11. Practitioner obligations
- Obtain and document consent before sending SMS.
- Honor STOP or other revocation requests promptly.
- Use SMS only for messages permitted under applicable law and carrier rules.
- Maintain accurate client contact information and communication preferences.
12. Contact
easykare is operated by Snapsolv LLC. For questions about this policy or to request support:
- Email: [email protected]
- Website: easykare.com