easykare Legal

SMS Messaging Policy

Last updated: April 16, 2026 · Effective date: April 16, 2026

This policy describes how easykare sends transactional SMS messages on behalf of participating practitioners and how recipients can manage those messages.

1. Program description

easykare supports transactional practice communications, including appointment confirmations, reminders, rescheduling updates, intake reminders, invoices, payment receipts, and other service-related notices connected to a practitioner-client relationship.

easykare SMS is not intended for bulk unsolicited marketing campaigns. Practitioners who use the platform are responsible for ensuring that the messages they send are permitted by law and consistent with the consent they obtained.

2. Opt-in

SMS is sent only after the recipient has provided explicit consent through an easykare booking page, intake workflow, checkout or billing flow, or a practitioner-managed client record process that captures affirmative consent.

Consent is collected through an unchecked checkbox or another clear affirmative action.
Consent is not a condition of purchase or treatment.
Consent records include the timestamp, collection source, and disclosure text version shown to the recipient.

3. Sample disclosure language

A typical consent disclosure may state:

I agree to receive SMS messages from easykare and my practitioner for appointment reminders, booking updates, intake reminders, invoices, and payment receipts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase.

4. Message frequency

Message frequency varies based on booking activity, upcoming appointments, payment activity, and communication settings selected by the practitioner or recipient.

5. Fees

Message and data rates may apply according to the recipient's mobile carrier plan.

6. Opt-out

Reply STOP to cancel SMS messages.
Opt-out requests are applied promptly to future easykare-powered SMS for that messaging program.
Recipients may also ask the practitioner to update messaging preferences where available.

7. Help

Reply HELP for help.
Email [email protected] for support.
Recipients may also contact the practitioner who sent the message.

8. Supported message types

Appointment confirmations and reminders
Reschedule or cancellation notices
Intake or preparation reminders
Invoices, payment reminders, and payment receipts
Other transactional updates directly related to a practitioner-client relationship

9. Mobile privacy

Mobile numbers, SMS opt-in data, and consent records are not shared with third parties or affiliates for their own marketing or promotional purposes. They are used only to support the requested messaging program, maintain compliance records, and deliver or suppress messages as required.

10. Practitioner obligations

Obtain and document consent before sending SMS.
Honor STOP or other revocation requests promptly.
Use SMS only for messages permitted under applicable law and carrier rules.
Maintain accurate client contact information and communication preferences.